Shipping Times – Defirefly - Best Paint By Numbers Kits

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Shipping Times

Your kit will be shipped from our warehouse in South Granville, Australia.

Processing Time: All orders leave our warehouse within 48 hours on business days. (Please allow an additional 3 days for us to process the custom kits. These are very labor intensive to edit, design, and produce!)

International shipping is available. Shipping and handling times will vary by location. 

Australia: 8-12 days

New Zealand: 7-10 days

United States: 8-12 days

Canada: 10-20 days

United Kingdom: 6-10 days

Finland, Sweden, Norway: 8-12 days

France, Netherlands: 8-12 days

South Africa: 6-8 days

Hungary: 8-12 days

Germany: 8-12 days

Ireland: 8-15 days

Japan: 3-5 days

Rest of the World: 14-30 days

Tracking: You will receive a shipping confirmation with a tracking number as soon as your order has been sent out.

 

Returns: you can return your order for a full refund for up to 50 days from the purchase date.

Returned products must be in the condition you received them and in the original box and/or packaging.

*We unfortunately do not offer refunds for the following:

1.Partially completed diamond paintings / paint by numbers

2.Fully completed diamond paintings / paint by numbers

3.Custom kits

 

Money Back Guarantee: We offer an easy, hassle-free 30-day money back return policy.

 

Please contact us at service@defirefly.com with any questions.